About Electronic Exchange
Electronic Exchange is one of Canada’s leading online consumer electronics store. The Elex team has 10 + years of experience in consumer electronics, offering wide variety of daily use items like Cell Phones (All Brands) laptops, tablet PCs and many more. At Elex, our business philosophy is simple: give customers what they want, when they want! We never stop improving our world class operation by putting our customers and their needs first.
We offer our customers 1000+ quality products, and this list is growing every day.
Elex customers know they are getting the best prices and exclusive offers on a huge range of consumer electronics. You’ll find computer technology products like laptops, desktops, printers, software, storage and more.
Our audio and visual entertainment categories give you a huge choice ranging from MP3 players, digital cameras, gaming, home electronics and gadgets.
We’ve recently added a wide range of products for the home and garden. Whether it’s cookware, cleaning equipment, or something for your baby, Elex caters for everyone with its affordable prices and products.
We are in the process to offer a lot to our business client who will find all supplies from networking solutions to office security along with plenty of storage options.
Our great relationship with all the major vendors means our customers will always find special deals on our products.
To help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings.
Elex Canada is committed to quality excellence. We achieve this through ensuring this quality policy statement and associated procedures are applied to all work undertaken within the company. Achieving quality excellence will mean we consistently meet our customers’ expectations.
Through this quality policy, we commit to the following:
- Effective management of a highly competent supply chain, using our own in house crisp and documented processes to deliver customer orders on time.
- Complying with all applicable legislations and training requirements relating to health & safety and online trading
- Ensuring all changes to our website and procedures are adequately tested prior to implementation.
- Ongoing measurement of our customer experience, using customer feedback to make improvements.
- Developing mutually beneficial relationships with suppliers and ensuring we deliver the best value for our customers through these relationships.
- Continuously reviewing and improving our processes, products and customer experience
At Elex.ca, our focus has always been on helping customers save time and money. This is why we have invested in building a website that allows you to securely manage your accounts without intervention.
Customers can not only track their order, but also view previous orders, and keep a ‘wish list’ of products they intend to buy later. With the Express Checkout facility, you can save a lot of your valuable time; and you can also change your account details, all without having to speak to our customer support team.
We have a unique email system for queries that is free for registered customers as well as standard means of contacting our support team. Questions or suggestions can also be sent to firstname.lastname@example.org. we also have our own dedicated Facebook page for any queries and special offers.
We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we look forward to hearing from you.